Customer Fees

Type:    Form
Description: Provides access to customer fees modification options.
Items:

Save
Saves all the changes on the form.
Close
Closes the form without saving any changes.
Type
Type of customer's fee.
Regular
Amount of regular customer's fee in USD.
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Enrollment Fee
Reference to the entity that represents information about fee, which is charged when a customer record is created (the fee is charged one-time only).

References: CustomerFees.enrollmentFeeRegular
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Soft Decline Fee
Reference to the entity that represents information about fee, which is charged on soft declines (transactions that were declined with the reason that suggests that further reattempt might be successful).

References: CustomerFees.softDeclineFeeRegular
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Hard Decline Fee
Reference to the entity that represents information about fee, which is charged on hard declines (transactions that were declined with the reason that suggests that further reattempts are futile).

References: CustomerFees.hardDeclineFeeRegular
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Retry Fee
Reference to the entity that represents information about fee, which is charged when previously declined transaction gets approved as a part of automated retry process.

References: CustomerFees.retryFeeRegular
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Chargeback Fee
Reference to the entity that represents information about fee, which is charged when a chargeback is received.

References: CustomerFees.chargebackFeeRegular
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Statement Fee
Reference to the entity that represents information about fee, which is charged for cases when a payment plan is paid by a customer who comes to facility and makes a payment in person.

References: CustomerFees.statementFeeRegular
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Freeze Recurring Fee
Reference to the entity that represents information about fee, which is charged when a payment plan is set on freeze (the fee is charged on recurring basis, replacing the regular payment plan amount).

References: CustomerFees.freezeRecurringFeeRegular
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Freeze Flat Fee
Reference to the entity that represents information about fee, which is charged when a payment plan is set on freeze (the fee is charged one-time only).

References: CustomerFees.freezeFlatFeeRegular
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Return Fee
Reference to the entity that represents information about fee, which is charged when a return on direct debit payment is received.

References: CustomerFees.returnFeeRegular
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Late Fee
Reference to the enitity that represents information about fee, which is charged if there is an outstanding balance by a period indicated as late period.

References: CustomerFees.lateFeeRegular
Policy
Policy used for customer's fee regular amount.
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Always
Indicates that amount of regular customer's fee is always the same.
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When Below
Indicates that amount of regular customer's is below the specified amount.
Threshold
Threshold for customer's fee regular amount.
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Enrollment Fee
Reference to the entity that represents information about fee, which is charged when a customer record is created (the fee is charged one-time only).

References: CustomerFees.enrollmentFeeThreshold
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Soft Decline Fee
Reference to the entity that represents information about fee, which is charged on soft declines (transactions that were declined with the reason that suggests that further reattempt might be successful).

References: CustomerFees.softDeclineFeeThreshold
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Hard Decline Fee
Reference to the entity that represents information about fee, which is charged on hard declines (transactions that were declined with the reason that suggests that further reattempts are futile).

References: CustomerFees.hardDeclineFeeThreshold
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Retry Fee
Reference to the entity that represents information about fee, which is charged when previously declined transaction gets approved as a part of automated retry process.

References: CustomerFees.retryFeeThreshold
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Chargeback Fee
Reference to the entity that represents information about fee, which is charged when a chargeback is received.

References: CustomerFees.chargebackFeeThreshold
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Statement Fee
Reference to the entity that represents information about fee, which is charged for cases when a payment plan is paid by a customer who comes to facility and makes a payment in person.

References: CustomerFees.statementFeeThreshold
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Freeze Recurring Fee
Reference to the entity that represents information about fee, which is charged when a payment plan is set on freeze (the fee is charged on recurring basis, replacing the regular payment plan amount).

References: CustomerFees.freezeRecurringFeeThreshold
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Freeze Flat Fee
Reference to the entity that represents information about fee, which is charged when a payment plan is set on freeze (the fee is charged one-time only).

References: CustomerFees.freezeFlatFeeThreshold
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Return Fee
Reference to the entity that represents information about fee, which is charged when a return on direct debit payment is received.

References: CustomerFees.returnFeeThreshold
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Late Fee
Reference to the enitity that represents information about fee, which is charged if there is an outstanding balance by a period indicated as late period.

References: CustomerFees.lateFeeThreshold
otherwise
Otherwise condition for customer's fee.
High Ticket
Fees applicable to high tickets.
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Enrollment Fee
Reference to the entity that represents information about fee, which is charged when a customer record is created (the fee is charged one-time only).

References: CustomerFees.enrollmentFeeHighTicket
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Soft Decline Fee
Reference to the entity that represents information about fee, which is charged on soft declines (transactions that were declined with the reason that suggests that further reattempt might be successful).

References: CustomerFees.softDeclineFeeHighTicket
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Hard Decline Fee
Reference to the entity that represents information about fee, which is charged on hard declines (transactions that were declined with the reason that suggests that further reattempts are futile).

References: CustomerFees.hardDeclineFeeHighTicket
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Retry Fee
Reference to the entity that represents information about fee, which is charged when previously declined transaction gets approved as a part of automated retry process.

References: CustomerFees.retryFeeHighTicket
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Chargeback Fee
Reference to the entity that represents information about fee, which is charged when a chargeback is received.

References: CustomerFees.chargebackFeeHighTicket
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Statement Fee
Reference to the entity that represents information about fee, which is charged for cases when a payment plan is paid by a customer who comes to facility and makes a payment in person.

References: CustomerFees.statementFeeHighTicket
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Freeze Recurring Fee
Reference to the entity that represents information about fee, which is charged when a payment plan is set on freeze (the fee is charged on recurring basis, replacing the regular payment plan amount).

References: CustomerFees.freezeRecurringFeeHighTicket
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Freeze Flat Fee
Reference to the entity that represents information about fee, which is charged when a payment plan is set on freeze (the fee is charged one-time only).

References: CustomerFees.freezeFlatFeeHighTicket
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Return Fee
Reference to the entity that represents information about fee, which is charged when a return on direct debit payment is received.

References: CustomerFees.returnFeeHighTicket
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Late Fee
Reference to the enitity that represents information about fee, which is charged if there is an outstanding balance by a period indicated as late period.

References: CustomerFees.lateFeeHighTicket
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Apply in Collections
UniBill only.
Indicates whether late fees are applied on accounts in 3rd party collections.

References: CustomerFees.isApplyLateFeeInCollections
Late Period
Time period after which Late fee is applied to the customer's account (in case when the payment was not collected on time).

References: CustomerFees.latePeriod
Document Access Fee
Fee, which is charged for accessing documents within a membership portal (for example, electronic libraries documents).

References: CustomerFees.documentAccessFee
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interval
Time period for which access to a document will be allowed.

References: CustomerFees.documentAccessInterval
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Decline Limit
UniBill only.
The number of soft declines allowed before the payment option is deactivated.

References: CustomerFees.declineLimit