Onboarding Application Wizard (Merchant)

Type:    Form
Description: Provides access to onboarding wizard that allows onboarding of a merchant.
Tabs:

General

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Business

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Owners

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Estimates

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Settings

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Process

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Items:


Onboarding Wizard

Includes settings that allow merchant creation with the help of onboarding wizard.
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Save
Saves all information on the form.
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Close
Closes the form without saving any changes.
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Previous
Returns to the previous step.
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Next
Proceeds to the next step.
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Skip
Skips the current step.

Select Portfolio

Includes the list of available portfolios and associated onboarding profiles.

Portfolio

Includes the list of available portfolios. After a portfolio is selected, the list of the processors available for this portfolio will be shown.

Onboarding Profile

Includes the list of available onboarding profiles associated with the selected portfolio.

General

Provides access to general merchant settings.

Detail

Includes general settings that identify the merchant within the system.
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Tax ID
Federal tax identifier of the company.

References: Provisioning Transaction.Business Info Federal Tax ID
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Verify
Allows to verify the specified tax ID.
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Portfolio
Reference to the entity that represents the portfolio attached to the merchant.

References: Merchant.Portfolio FK
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ID
Identification number of the merchant within the system.
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Get Next Available Merchant ID
Allows to generate merchant ID automatically.
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Active
Indicates whether the record is active and can process through the system.

References: Merchant.Is Active
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Code
Unique identifier of the merchant generated by the gateway.

References: Merchant.Code
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Name
DBA ("doing business as") name of the merchant. The value of this field is automatically copied from Business Name field from Business section (during both merchant information modify and merchant onboarding process).
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Time Zone
This field consists of two parts - a code of the country and a code of the time zone.

Time zone of a merchant.

References: Merchant.Time Zone Code

Submerchant

Includes settings of the merchant account that will be created along with the merchant.
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Name
DBA ("doing business as") name of the submerchant.
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Code
Unique identifier of the merchant account generated by the system, divisible by 1000.

References: Merchant Account.Code

Settings

Includes general processing settings of the merchant.
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Profile
Set of parameters that are used to govern the setup of the merchant with the respect to its merchant account, merchant IDs, descriptors and deposit accounts.
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Accounts
Defines whether it is a multi-location / multi-terminal or single-location / single-terminal merchant.
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Single
Indicates that everything is configured at the merchant level. Other parameters in the profile are ignored.
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Multiple
Indicates that multiple merchant accounts will be set up. The settings will be configured based on the remaining parameters on the profile.
Tax IDs
Defines whether a single federal tax ID will be used for all locations or each tax ID will be used specifically per each of the locations.
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Single
Indicates that the legal entity owning the tax ID is represented with a merchant.
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Multiple
Indicates that the legal entity owning the tax ID is represented with a merchant account.
Descriptors
Defines the desired number of soft descriptors to be used all across the accounts.
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Single
Indicates that a single merchant ID (MID) is required for processing.
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Multiple
Indicates that for the majority of the processors, multiple MIDs will be required for processing; one MID per descriptor.
Deposit Accounts
Defines the number of deposit accounts to use for remittance.
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Single
Indicates that all remittance settings are configured on the merchant level. All of the money is funded to a single deposit account regardless of the number of used merchant accounts.
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Multiple
Indicates that all remittance settings are configured on the merchant account level. The money processed to each merchant account is funded separately in a separate deposit account.
Recurring Fees
Defines how the recurring fees are charged.
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Per Merchant
Indicates that recurring fees are only charged once regardless of the number of accounts under a merchant.
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Per Account
Indicates that recurring fees are charged per each account set up under a merchant.
Reseller
Reference to the entity that represents the reseller associated with the merchant.

References: Merchant.Reseller FK
Notes
Provides a place to store short generic notes about the merchant.

References: Merchant.Notes

Merchant

Includes merchant creation settings.
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Merchant Creation Policy
Reference to the entity that represents enumeration of merchant creation policy values.

References: Onboarding Application.Merchant Creation Policy CL
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On Approval Only
Indicates that a merchant is created when an onboarding application is approved by a processor.
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On Approval And Review
Indicates that a merchant is created when an onboarding application either in review or approved by a processor.

Business

Provides access to various business information about the merchant.

Business Information

Includes business information about the merchant.

Business Name

Includes information about business names of the merchant.
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Legal
Legal name of the business company.

References: Onboarding Business Info.Legal Name
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DBA
DBA ("doing business as") name of the merchant. The value in this field is automatically copied from the Name field in General section.
Ownership Type
Represents the type of ownership structure.

References: Onboarding Business Info.Onboarding Ownership Structure
Relationship Begin Date
Date when business relationship began.

References: Onboarding Business Info.Relationship Begin Date
Tax ID
Identifier of the assigned federal tax.

References: Onboarding Business Info.Tax ID
MCC
Code of the associated category of the merchant.

References: Onboarding Business Info.Merchant Category Code

Business Registration

Includes business registration information associated with the merchant.
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State
State of the business entity registration.

References: Onboarding Business Info.Registration State
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Year
Year when business entity was registered.

References: Onboarding Business Info.Registration Year

Legal Address

Includes information about business legal address of the merchant.
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Copy Data From
Allows to copy information from the selected source.
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Owner Address
Allows to copy information from the primary owner address.
Street (line 1)
Street (line 1) of the business company mailing address.

References: Onboarding Business Info.Street 1
Street (line 2)
Street (line 2) of the business company mailing address.

References: Onboarding Business Info.Street 2
City
City of the mailing address.

References: Onboarding Business Info.City
Country
Country code of the business company mailing address.

References: Onboarding Business Info.Country Code
State
State code of the business company mailing address.

References: Onboarding Business Info.State
Zip Code/Postal Code
ZIP (or postal) code of the business company mailing address.

References: Onboarding Business Info.ZIP Code
Email
Email address asigned to the record.

References: Onboarding Business Info.Email
Phone
Contact phone of the business company for discussing any processing issues.

References: Onboarding Business Info.Contact Phone
Work Hours
Work hours of the business entity.

References: Onboarding Business Info.Work Hours
Web Site
Web site URL of the business company.

References: Onboarding Business Info.Web Site

Owners

Includes information about the business owners.
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Add Owner
Allows adding the number of owners one-by-one, but not more than 4.
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Controlling Officer is
Allows selecting a controlling officer of a business. These radio buttons are available for certain ownership types for which an officer is required to be present.
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Not an Owner
Indicates that the controlling officer is not an owner.
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an Owner
Indicates that the controlling officer is one of the business owners.

Owner

Includes information about the owner.
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First Name*
Business owner's first name.

References: Business Owner.First Name
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Last Name*
Business owner's last name.

References: Business Owner.Last Name
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Email
Business owner's e-mail.

References: Business Owner.Email
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Phone
Business owner's phone number.

References: Business Owner.Phone
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SIN/SSN/Tax ID
Business owner's social security number.

References: Business Owner.Social Security
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Title
Business owner's title.
References: Business Contact.Title
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Birth Date
Business owner's birth date.

References: Business Owner.Birth Date
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Stake %
Business owner's stake percentage.
References: Business Owner.Stake Percentage

Address Information

Address of the owner.
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Street 1
Street (line 1) associated with business owner's address.

References: Business Owner.Street1
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Street 2
Street (line 2) associated with business owner's address.

References: Business Owner.Street2
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City*
City associated with business owner's address.

References: Business Owner.City
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Province*/State*
State associated with business owner's address.

References: Business Owner.State
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Postal Code*/Zip Code*
ZIP/postal code associated with business owner's address.

References: Business Owner.ZIP Code

Government Issued ID

Includes information about owner's driver license.
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Driver License
The number of owner's driver license.
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Province Issued /State Issued
State where business owner's driver license was issued.

References: Business Owner.Driver License State

Estimates

Provides access to merchant's estimates.

Estimates (Transaction Amount)

Includes settings related to estimated transactions' count and volume.
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Estimation Period
Enumeration of possible time periods for which transaction volume and average transaction amount are defined.

References: Business Info.Estimation Period CL
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Annualy
Indicates that transaction volume and average transaction amount are defined for a year.
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Daily
Indicates that transaction volume and average transaction amount are defined for a day.
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Monthly
Indicates that transaction volume and average transaction amount are defined for a month.
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Weekly
Indicates that transaction volume and average transaction amount are defined for a week.
Total Volume
Estimated number of the payment card transactions within a year.

References: Onboarding Business Info.Annual Cards Volume
Avg Ticket
Estimated average amount of the payment card transactions within a year.

References: Onboarding Business Info.Avg Cards Transaction Amount
Max Ticket
Maximum allowed amount of transactions.

References: Onboarding Business Info.Max Transaction Amount

Settings

Provides access to additional merchant settings.

Profile List

Includes the list of available profiles.
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Configuration
Onboarding configuration that includes one or more processor profiles.

Descriptors

Includes descriptors of the merchant.
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Card Descriptor
Descriptor assigned to payment card transactions associated with the merchant. Shows up on cardholder statements.

References: Onboarding Business Info.Card Descriptor
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Direct Debit Descriptor
Direct debit transaction descriptor that consists of two parts: descriptor value assigned by the merchant (entered within Item textbox) and name of the merchant's company (entered within Merchant textbox).
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Merchant
Name of the merchant's company. Shown on account holder statements.

References: Onboarding Business Info.Direct Debit Descriptor Merchant Name
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Item
Descriptor assigned to direct debit transactions associated with the merchant. Shows up on account holder statements.

References: Onboarding Business Info.Direct Debit Descriptor
Customer Service Phone
Customer service phone. Shown on payment card or account holder statements.

References: Onboarding Business Info.Descriptor Phone

Terminals

Includes information about merchant's terminals.
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Industry Type
Allows to select for which industry terminal(s) is/are going to be used.
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Retail
Indicates that the terminal is going to be used in the retail industry.
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Restaurant
Indicates that the terminal is going to be used in the restaurant industry.
Quantity
Number of the terminals that are to obtain TID(s) during the onboarding process.

Remittance

Includes remittance settings of the merchant.

Deposit Information

Includes deposit settings of the merchant.
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Bank Name
Name of the deposit account assigned by the bank.

References: Onboarding Business Info.Deposit Bank Name
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Bank Phone
Telephone number of the bank associated with merchant's deposit account.

References: Onboarding Business Info.Deposit Bank Phone
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Holder Name
Name of the deposit account holder.

References: Onboarding Business Info.Deposit Holder Name
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Account #
Number of the deposit account assigned by the bank.

References: Onboarding Business Info.Deposit Account Number
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Show account number
Shows number of the deposit account assigned by the bank.
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Routing #
Routing number of the bank deposit account.

References: Onboarding Business Info.Deposit Routing Number
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Token
Value issued by the internal tokenization system that replaces actual bank account and routing number. Using this value system can obtain the real bank account number and routing number and use them for further processing.

Merchant Fees

Includes fee settings of the merchant.
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Pricing Policy
Code of the fee template assigned to this record.

References: Onboarding Business Info.Fee Template Code
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Annual Fee Month
Allows to select a month when an annual fee should be collected.

Process

Provides access to merchant's verification process.

Process List

Includes detailed information about merchant's verification process.
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Stage
Stage of the merchant onboarding process.
References: Onboarding Application.Onboarding Application
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Date
Date and time of the stage completion.
References: Onboarding Application.Onboarding Application
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Status
Status of the stage completion.
References: Onboarding Application.Verification Request Status Cl
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Application Status

Represents current status of the application.

References: Onboarding Application.Status Cl
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Underwriting
Provides access to underwriting options.
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Application submission
Application record creating stage.
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Verification (request)
Merchant verification process stage (request).
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Verification (response)
Merchant verification process stage (response).
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Underwriting/MID (request)
Stage of sending data to the provider.
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Underwriting/MID (response)
Stage of receiving a response from the provider.
Configuration
Provides access to the list of available terminal configurations.
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Merchant configuration
Merchant configuration stage.
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FTP Folder configuration
FTP Folder configuration stage.
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Provider Profiles configuration
Provider Profiles configuration stage.
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Merchant Fees configuration
Merchant Fees configuration stage.
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Billing Settings configuration
Billing Settings configuration stage.
Available Actions
Available actions for change statuses.
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Rejected
Reject status of application. The button is available if only processor answer is:
- Approved.
- Approved_Warning.
- In review.
- Needs Correct.
- Error.
Details
Allows viewing processor response details. The Onboarding Transaction List form is available for Underwriting/MID (response) stage only.
Opens Form: Onboarding Transaction List

Provisioning Requests List

Includes the list of provisioning requests sent to the processor.
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ID
Identifier of the object used for references; auto-incremented integer value.

References: Provisioning Transaction.Id
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Request Date
Date of the request.

References: Provisioning Transaction.Request Date
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Type
Type of the request associated with the transaction.

References: Provisioning Transaction.Request Type
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Response Date
Date of the transaction response.

References: Provisioning Transaction.Response Date
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Status
Represents current transaction status.

References: Provisioning Transaction.Status Cl
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Show Processor Identities
Allows to review processor identities associated with the onboarded merchant.
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Show Request Details
Allows to review processor response details.

Provisioning Info

Includes the provisioning information of the merchant.

Details

Allows viewing agreement details.
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Client Host
IP address associated with API call sent by the merchant.
References: Onboarding Application.Client Host
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Agreement Version
The current version of agreement.

Reference to the entity that represents onboard agreement document.

References: Onboarding Application.Onboarding Agreement
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View Agreement
Opening the Onboarding Agreement form.
Opens Form: Agreements